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Customer Complaint Form
US Modular views customer complaints as opportunities to improve the quality of our products and services. We understand the link between complaint resolution and customer loyalty and address complaints promptly and adequately.
If you feel that we have not fulfilled our requirements, please advise us by e-mail at satisfaction@usmodular.com, or call our Customer Satisfaction Center at 949-770-6400.
COMPLAINT INFORMATION
We need the following information to process your complaint:
1. Details of Complainant
Your Name
Company Name
City
State
Phone
E-Mail Address
2. Product Description
Part No.
Description
3. Problem Encountered
Date of Purchase
January
Februay
March
April
May
June
July
August
September
October
November
December
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
Date Problem Occurred
January
Februay
March
April
May
June
July
August
September
October
November
December
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
Description of Problem
4. Remedy Requested
Yes
No
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