US Modular - Customer Survey

Customer Survey Form

Company/Customer Name:

US Modular Representative:

Based on your recent call, how strongly do you agree (5) or disagree (1) with the following?

	5	4	3	2	1
US Modular representative contacted with no difficulty.
US Modular representative provided response in a timely manner.
US Modular representative was knowledgeable.
US Modular representative was professional and considerate.

Based on your recent purchase of a US Modular product, how strongly do you agree (5) or disagree (1) with the following?

	5	4	3	2	1
US Modular's on-time shipping and packaging method meets or exceed your expectations.
US Modular's product quality meets or exceed your expectations.
US Modular's product reliability is better than I would expect from other competitors.
US Modular's product pricing is better than that of other competitors.

Overall Rating

	Excellent	Very Good	Good	Fair	Poor
Given all factors, how would you rate your overall experience with US Modular?

Please provide any suggestions for improvement with US Modular's support products or website